Frequently Asked Questions

Most PAYE workers in Ireland are eligible for a tax refund if they haven't claimed all their tax credits and reliefs. You may be eligible if you: work as an employee (PAYE), have paid tax in the past 4 years, haven't claimed all your allowable expenses, or have overpaid tax due to incorrect tax credits.

The average tax refund for Irish workers is €1,082, though amounts vary based on individual circumstances. Factors affecting your refund include: years of work, unclaimed expenses (travel, uniforms, professional fees), unused tax credits, and employment history. Use our free calculator to get an estimate specific to your situation.

Once we receive all your documents, we typically submit your claim to Revenue within 2-3 business days. Revenue then processes refunds within 2-4 weeks on average, though this can vary. You'll receive updates throughout the process via email.

You'll typically need: P60s (for each year claimed), P45s (if you changed jobs), recent payslips, and proof of any claimable expenses (receipts, statements). We'll provide a specific list based on your circumstances once you start your claim.

We work on a no-win, no-fee basis. You only pay if we successfully get you a refund. Our fee is a percentage of your refund amount and is clearly explained before you proceed. There are no upfront costs or hidden fees.

Revenue sends your refund directly to your bank account. Our fee is then collected automatically via Direct Debit (GoCardless) after you receive your refund. This means you never pay anything out of pocket.

If Revenue determines you're not due a refund, you pay nothing. That's our no-win, no-fee guarantee. You have nothing to lose by checking if you're owed money.

Yes, we accept bank transfer, card payment, or cheque if you prefer not to use Direct Debit. Just let us know your preference when we contact you.

Our tax experts review your case within 24 hours. We'll contact you by phone or email to discuss your eligibility, explain the next steps, and request any necessary documents. You can upload documents securely through our online portal.

No! That's the beauty of our service. We handle all communication and paperwork with Revenue on your behalf. You simply provide us with your documents, and we take care of everything else.

Yes! You can claim tax refunds for the past 4 years. For example, in 2025, you can claim for 2024, 2023, 2022, and 2021. Many people don't realize they can go back this far.

Common claimable expenses include: work-related travel (if you use your own vehicle), professional fees and subscriptions, uniforms and protective clothing, tools and equipment for your job, union fees, and medical expenses (if over certain thresholds). We'll identify all applicable expenses for your situation.

Absolutely. We use bank-level encryption (SSL) to protect your data. All documents are stored securely and handled in strict compliance with GDPR and Irish data protection laws. Your information is never shared with third parties except Revenue when processing your claim.

Only our trained tax professionals and Revenue Commissioners will have access to your documents. All our staff are bound by strict confidentiality agreements.

We retain your information securely for the legally required period (typically 6 years for tax records). You can request deletion of your data at any time after this period. See our Privacy Policy for full details.

Yes! If you're missing documents, we can often request them from Revenue on your behalf, or work with the documents you do have. Contact us to discuss your specific situation.

Not at all! In fact, people who change jobs frequently often have the most to gain from a tax review. Job changes can result in tax overpayments that go unnoticed. We specialize in these cases.

Our service is specifically designed for PAYE workers (employees). If you're self-employed, you'll need to work with an accountant directly. However, if you have both PAYE and self-employment income, contact us to discuss your options.

If Revenue rejects a claim, we review their decision to ensure it's correct. If we believe the rejection is incorrect, we can appeal on your behalf at no additional cost. If Revenue's decision is final, you pay nothing under our no-win, no-fee guarantee.